About Outlook Holding Co.
Outlook is an opportunistic family owned business that is based in Kuwait City and operates in the various GCC countries. Over the past years, Outlook had created a remarkable presence and growth in various business segments such as Construction & Building Materials, Food & Beverages, Healthcare services and IT. Throughout their partnership with International firms, Outlook assures world class quality services in its areas of concentration.
Outlook’s core challenges were as follows;
- Data Management: Outlook Holding consists of several subsidiaries and business divisions. Data Management, consolidation and reporting was challenging.
- Resource Management: Outlook has several employees working in different divisions. The challenge was to have a central system that can help them manage all their resources and assets with in-depth reporting.
- eCommerce: Azha Beauty Co. is one the business division of Outlook that has two retail stores. They had a need to expand their sales by having an eCommerce platform that allows customers to buy cosmetics online.
- Offers & Promotions: Azha Beauty Co. has a robust Cloud POS system. They now wanted to incorporate features to manage promotions and offer for their stores.
Their core challenge was to have one centralized system that can help them to manage all the above areas and provide clear picture of their business with accurate reports.
GBS implemented a system called ERPNEXT to manage finance, inventory and operations as well as manage retail sales with customers. While these module work together to support entire business, it was ready for customization and easily add or adapt as business needs change.
ERPNEXT for Retail is another modern, unified retail solution that reduces complexity for retailers, freeing them to focus on connecting with customers and empowering organizations to deliver a complete shopping experience that is personal, seamless, and differentiated. ERPNEXT also provides back office capabilities, like procurement and financials, with integrated retail delivering full visibility across the entire business.
Additionally, GBS implemented Microsoft Power BI to design customized dashboard that gives clear reporting of their sales data and showing which brand is doing better than rest. GBS has also developed a complete online eCommerce website for Azha Beauty Store which will allow customers to shop online and track their orders.
Outlook Holding Co. and GBS has a strong relation of more than 3 years and GBS has constantly supported to fulfill all their ICT requirements.